TALK TO US
We'd love to hear from you
As the site is in construction...if something is not working
please send your orders on our mail.
Thank you.
FAQ
1
How do I
place an order?
You can place the order by contacting us by our mail if the site isnt working properly. As we are currently still working on the site. Thank you.
2
Payment
& Shipping
Shipping + packaging is included in your orders price, so if the price is a bit higher it includes postage. We take payment through PayPal - under payment : family
3
Returns and Refunds
If for any reason you are not completely satisfied with your purchase we will give you a 90 day money-back guarantee from the time you receive the goods. Please email us at auslabs.enterprise@gmail.com within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. SARMS GLOBAL S.A GERMANY will not be responsible for parcels lost or damaged in transit if you choose not to insure. This does not apply for change of mind.